Faqs
All our foreign and local nurses are fully qualified and certified nurses with a Diploma or Degree. Most of them already have experience in caring for an elderly patient at home and/or in a hospital or nursing home setting.
Our caregivers are either qualified nurse assistants, nursing aids, certified caregivers or candidates who have the right attitude and temperament to care for an elderly.
We will be able to advise you on which qualification is a best match after an initial assessment of your requirements.
Most of our foreign nurses and caregivers are from the Philippines, Myanmar, Indonesia and India.
We highly advise our clients to make their selection based on a candidate’s skills and experience rather than their nationality.
Yes, all our caregivers and nurses speak English with variations in fluency and some are able to speak simple Chinese or Malay.
You can let us know if you have a specific preference in language, such as Bahasa or Tamil, so we can find you the best match.
Our shortlisted candidates undergo a thorough process of pre-selection based on their education and experience and undergo an initial interview by a professional in the field to test their competency. We also conduct background checks when necessary.
We assess their knowledge, technical skills, service orientation, and motivation during our interview process.
The Singapore FDW visa framework only applies to female workers currently, however, MOM will grant FDW visas to male candidates in exceptional cases where there is a strong rationale.
We can apply for an exception on your behalf to provide you with a male caregiver or nurse, but you can expect a 5 to 6 weeks waiting period to obtain approval from MOM.
No, only nurses registered with the Singapore Nursing Board have the license to provide medical care to a patient.
“It is an offence to practise nursing/midwifery without a valid practising certificate” [ Nurses and Midwives Act (Chapter 209) Section 26 (1) ]. “Any person who contravenes subsection (1) shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $10,000 and, in the case of a second or subsequent conviction, to a fine not exceeding $20,000 or to imprisonment for a term not exceeding 6 months or to both.”
The same penalty applies to the employer of the person.
In the event that a problem arises, we will conduct an investigation into the matter and communicate with you and the candidate to work out the best resolve for both parties.
In the event that the problem persists or escalates, we will assist in the replacement of the caregiver or nurse and our usual replacement terms and conditions may apply.